> ## Documentation Index
> Fetch the complete documentation index at: https://staging-docs.crosspoint.finance/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

## Documentation

Our documentation covers common questions, setup guides, and product details. We recommend using it as a first point of reference whenever you need guidance or support.

If question isn't addressed in the documentation, feel free to reach out to us over email.

## Dashboard

Feature requests & bugs can be reported through the "Feedback" button found in the sidebar, bottom left of your Crosspoint dashboard.

## Email

You can reach us at [support@crosspoint.finance](mailto:support@crosspoint.finance).

We typically respond within **24–48 hours on weekdays** for customers and active merchants, and prioritize questions related to ongoing billing, payouts or payments.

Please note that during periods of higher request volume, response times may occasionally be longer.

## Merchant Account Reviews

We review every seller by hand, usually within one business day.

More information on our account reviewal process can be found in our [Account Reviews documentation](https://staging-docs.crosspoint.finance/africa/account-reviews.md)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.