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Before you can take payments, our team reviews your account by hand, usually within one business day. This keeps Crosspoint safe for you, your customers and every other seller.

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What we check

We look at four things:
Set things up fully before you submit. Clear product details, a website and a support email make the review faster.

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How identity verification fits in

Identity verification is part of the review. Until your identity is verified and your organization has been reviewed, your account isn’t activated: customers can’t pay you yet.
  • In Nigeria, BVN verification is instant.
  • In every other African country, our team reviews your ID by hand. Your status shows Pending until then, and we email you when it’s approved or rejected.
See Identity verification for the steps.

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Submitting for review

When everything on Finance > Account is ticked, click Submit for review. The page then says Our team is reviewing your account. We email you when you’re approved, and you can start taking payments straight away. If we can’t approve your account, we email you why.

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Later reviews

As your sales grow, we take another look at your account now and then. You keep selling while we do. Payouts you request in the meantime are held until the review is done, then they move on like any other payout. See Payouts for the full list of payout statuses.

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Getting ready

1

Complete onboarding

Fill in your personal details, business details and product details.
2

Verify your identity

Use your BVN (Nigeria) or upload an ID (every other African country). You can do this from Finance > Account.
3

Add a payout account

Add a payout account from Finance > Payouts: a bank account (Nigeria) or mobile money wallet in your own name, or a stablecoin wallet.
4

Submit for review

Add your website and support email on Finance > Account, then click Submit for review. We email you when you’re approved.

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FAQ

Usually within one business day. We review every seller by hand.
Not on your first review: checkout is turned on once you’re approved. During later reviews you keep selling, and payouts are held until we’re done.
Read the acceptable use policy before you start. If you’re not sure, email us first.

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Contact

Questions about your review? Email support@crosspoint.finance.